Management Lessons and Challenges from Time-Use Study of Frontline Administrators in Elementary Education
By providing administrative and academic support, cluster/nodal level officials link schools with the larger education bureaucracy. The aim of this study is to understand how these officials interpret and manage different roles and responsibilities under conditions that are often challenging. To this end, time-use study of select cluster/nodal level from five Indian states was carried out in 2015 to understand their time allocation on key activities. The research is an extension of the time-use study of CRCCs conducted in Bihar in 2014-15 as part of a project to understand the impact of frontline officials’ decisions and actions which affect service delivery and ultimately shape outcomes that are not necessarily in sync with programme or policy goals.